At MentalCare.in, we value your privacy and are fully committed to protecting your personal information. This privacy policy explains how we collect, use, store, and protect the data you provide to us when you visit or interact with our website. MentalCare.in is a platform where individuals can seek help, guidance, and appointments related to mental health care and psychiatric consultation. We follow strict privacy guidelines and handle your data with full confidentiality and sensitivity.
1. Information We Collect
When you visit our website or contact us through forms, we may collect the following types of personal information:
- Full Name
- Contact Number
- Email Address
- Age and Gender (optional)
- Medical History or Mental Health Information (only if shared voluntarily through consultation or forms)
- Appointment Details
- IP Address and device/browser information (for website analytics)
We collect this information only to help you better, schedule appointments, respond to your queries, and provide safe and effective care.
2. Use of Your Information
We use your information:
- To schedule and manage appointments
- To communicate with you regarding services or follow-ups
- To provide you with mental health-related information or updates (only if you opt-in)
- To improve our services and website user experience
- To respond to your queries and support requests
We never use your data for marketing or promotional purposes without your consent.
3. We Do Not Sell or Share Your Data
At MentalCare.in, we do not sell, rent, trade, or share your personal information with any third-party company, organisation, or individual. Your data is used only for the purpose of providing you with medical consultation and related services. We respect your trust and handle your data with the utmost responsibility and care.
4. Data Security
We use secure technologies and systems to protect your data. All information shared on our website is encrypted using SSL (Secure Socket Layer) protocols. We also limit access to your personal information only to authorized staff and professionals who are directly involved in your care.
5. Cookies and Website Usage Tracking
We may use cookies to understand how visitors use our website. Cookies are small data files that help us improve website functionality, load speed, and overall user experience. These cookies do not collect personal medical or sensitive information. You can choose to disable cookies in your browser settings.
6. Third-Party Links
Our website may contain links to other health-related or professional websites. Please note that once you leave our site and go to another website, their privacy policies apply. We do not take responsibility for the content or practices of external sites.
7. Changes to This Policy
We may update our privacy policy from time to time. All changes will be posted on this page, and the “Last Updated” date at the bottom will be revised accordingly. We encourage you to check this page regularly.
Contact Us
If you have any questions or concerns about this privacy policy or how your data is handled, please feel free to contact us.
